Quick Answer: How Do I Troubleshoot My Verizon FIOS Internet?

Why won’t my Verizon phone connect to the Internet?

If you still can’t connect, try connecting another device to the same Wi-Fi network.

If you only have issues with one specific Wi-Fi network, then the issue is with that Wi-Fi access point, not your device.

When all else fails, try unplugging the router and modem for about 60 seconds, to reset it, then plug it back in..

Why is my internet not working?

Check that Wi-Fi is turned on and you are connected. Turn Wi-Fi on. If this is not displayed, or none of the bars are filled in, you may be out of range of a Wi-Fi network. Move closer to the router, check to see if you have a stronger Wi-Fi connection, and try again.

What do I do if my WiFi is connected but no Internet access?

In case, you are facing issue on your Android, check out our other article on Android connected to Wi-Fi but no internet.Where to look? … Restart Device. … Check Modem Lights. … ISP Is Down. … Antivirus or Other Security App. … Use Built-in Troubleshooter. … Flush DNS. … Change Wireless Mode on Router.More items…•

Why is my internet not working on my phone?

Open the Settings and tap Data usage or Mobile data (depending what’s there). Make sure Mobile data is turned on. If it’s not working, tap the Menu button (three dots in the top-right corner) and choose Reset to default. Pick your mobile network if you’re asked to, and the internet settings should come through.

Why is my internet not connecting to my phone?

If your Android phone won’t connect to Wi-Fi, you should first make sure that your phone isn’t on Airplane Mode, and that Wi-Fi is enabled on your phone. If your Android phone claims it’s connected to Wi-Fi but nothing will load, you can try forgetting the Wi-Fi network and then connecting to it again.

What does a red light mean on a FiOS router?

Re: Red Light on Router That red light means you have lost broadband connection. … Then just do a dhcp release on the Verizon router and unplug it immediately so as not to get another dhcp connection.

Why is my FiOS Internet not working?

To solve Fios Wi-Fi not working problems, reset your Verizon Gateway Router. Take a thumbtack or safety-pin and insert it into the red reset hole on the back of the gateway. … Call Verizon to set up an appointment at 1-800-837-4966 if this doesn’t solve the problem.

How do I reboot my Verizon FiOS router?

To reset your Verizon router: With the power on (Power LED on front panel should be lit green), use the pointed end of a paper clip to press and hold the Reset button for 10 seconds. Release the Reset button. The Verizon router will automatically reboot itself. Wait 15 seconds before resuming setup.

Will resetting my router mess up my Internet?

It’s important to note that when you reset your home router you will lose all of your current network settings, like the name of the Wi-Fi network, its password, etc.

How do I reset my Verizon WiFi?

To reset your router:Locate the Reset button on the back of your router.With the router powered on, use the pointed end of a paperclip or similar object to press and hold the Reset button for 15 seconds.Wait for the router to fully reset and power back on.

What happens if you reset your router?

What will happen if I reset the router? Once you reset the router, the settings will be reverted to its factory defaults. All of the customized settings of the router (Wi-Fi name (SSID), wireless security, etc.) will be erased.